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Updated: Covid-19 Business Guidance

Published: Monday, 24th August 2020

Covid-19 is having a major impact on all our lives, to beat the virus it is important that we work together.

Please find below the latest information and guidance to support your business at this difficult time. 

Coronavirus: Test and Trace update

 Please remember, organisations in certain sectors should collect details and maintain records of staff, customers and visitors on their premises to support NHS Test and Trace. More information is available on the Gov website.

If you are a business owner and have had a confirmed case of COVID-19 within your workforce or on your premises, please ensure you immediately call 0300 303 8537 and select Option 1.

This will trigger an immediate response from both East of England Health Protection Team and Southend-on-Sea Borough Council.

If you would like support and further guidance in this situation, you can also phone 01702 215 005 and speak to our Regulatory Services Team. 

In the unfortunate event of an outbreak within Southend, the control plan in place for the town is available for you to read by clicking here.

There are a range of questions you should review as soon as you can in order to prepare for the possibility that an outbreak occurs in your business. They will help you create a contingency plan.

You can view the links to these by visiting the Southend BID website here. The Government have also produced a range of 'Action Cards', which are also linked on the same page. These are cards that have been developed to provide you with key information so you can react quickly in the event of an outbreak in your premises. 

Get tested at new Coronavirus testing site in Southend-on-Sea

A walk-through coronavirus testing facility has been opened by the Department for Health and Social Care (DHSC) at Short Street Car Park in Southend-on-Sea, as part of the Government’s UK-wide drive to improve the accessibility of coronavirus testing for communities.

Anyone with coronavirus symptoms, however mild, can get a free swab test that takes less than a minute. Tests should be booked or ordered as soon as symptoms begin online or by calling 119 and you can expect your result the next day. Please make your employees aware - there is more information about the centre in this article: Get tested at new Coronavirus testing site in Southend-on-Sea

Pavement licensing

We are pleased to advise that we are now able to accept applications for the Government’s new pavement licensing scheme on the MySouthend platform. This would allow suitable businesses to apply for external seating on the pavement outside their location. 
It is free of charge for the first 3 months and £100 after that to renew for whatever period is left up to 30 September 2021, when the Act is repealed. To assist businesses in not having to renew we are also offering a licence for the whole period (also £100, payable upon application). 

If this is something that could benefit your business, please visit MySouthend, search for “pavement” in the search bar and then fill in the form “Pavement Licence Application”. Please note: it is a legal requirement that applicants apply online, except for in exceptional circumstances. Please note: the form will need to be completed on a computer rather than a mobile phone. 

What help do you need?

We are interested to understand what challenges your business has faced since the pandemic. If there is any specific guidance, resources, advice or information that you feel would benefit your place of work, please let us know by emailing the Economic Development Team.